As a fellow Internet user myself, I totally respect your online privacy. So it goes without saying that I’m fully committed to safeguarding your online privacy while you’re here at the www.nancyfetzer.com website.
And that’s precisely why I’ve decided to include the following, which discloses the information gathering and dissemination practices for this website.
Like most standard websites, this website uses log files. These include: Internet Protocol addresses (IP addresses), browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp, and the number of clicks to analyze trends, administer the site, track user movement in the aggregate, and to gather broad demographic information for aggregate use. IP addresses, etc., are not linked to personally identifiable information.
Web cookies (also known as HTTP cookies, or just cookies) are parcels of text that are sent by a server to a Web browser, and then sent back unchanged by the browser each time it accesses that server. In other words, a cookie is a piece of data stored on a user’s computer that is tied to information about the user.
When you shop with us, we want you to be completely satisfied. If for any reason you are not satisfied with your purchase, you may return the new and unused product within 14 days of receipt for a replacement or refund of the purchase price.
When your return has been received from USPS, UPS, or Fed X ONLY in resalable condition, we will either:
1. Credit your account for the amount of your purchase, less shipping, handling, and any applicable tariffs and taxes, free shipping promotions and other coupon offers/discounts.
2. Ship you a replacement of your product.
You will need to cover the cost of return shipping. Please use a shipping company, such as USPS, UPS, or FedEx. We are not responsible for lost or stolen merchandise.
FOR DEFECTIVE, DAMAGED, INCORRECT OR MISSING ITEMS:
You must contact us within 7 days of receipt. We will give you instructions on how to prepare the return package. In most cases, we will provide a prepaid shipping label to you. If the item proves to be defective, we will issue a replacement or refund the price of the item plus your original shipping cost.